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Kyari’s digital automation of operations, key to NNPC Ltd’s efficiency, high performance

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Kyari’s digital automation of operations, key to NNPC Ltd’s efficiency, high performance

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The Nigerian National Petroleum Company (NNPC) Limited and the Group Chief Executive Officer (GCEO), Malam Mele Kyari, have won the 2023 Nigeria GovTech Awards for exceptional service delivery in the public sector.

 

While the National Oil Company won the Best Federal MDA in Digital Initiatives in Reengineering Government Processes Award, the GCEO carted home the Distinguished GovTech Trailblazer Award.

The awards were in recognition of the GCEO leadership’s proactive steps in activating the Business Continuity Plan (BCP) that is hinged on digital automation of the company’s processes.

The single, sure-footed act of automation, emplaced to, among others, mitigate the effects of COVID-19, has brought about efficiency, high performance, and sustenance of the NNPC Ltd’s operations post-pandemic, for which the GCEO is now referred to as “Mr. Automation” in the industry.

Significantly, the GCEO, through the NNPC IT Division, automated Key Performance Indicator Dashboard across the entire IT Enterprise and Architecture, thereby improving reporting efficiency real-time performance tracking.

Kyari also activated Microsoft Enterprise Additional Licenses for NNPC Digital Transformation initiatives, leading to an estimated cost-saving of over $1 million to the Company.

Indeed, both the NNPC Ltd. and the GCEO shone like a thousand stars at the venue of the awards at the International Conference Centre on October 13, 2023. The event had as its theme “Advancing Public Service Reforms Through Digital Transformation.”

The Nigeria GovTech Awards were given by the Bureau of Public Service Reforms (BPSR), an agency under the Presidency in aid of federal government’s initiative designed to bring governments at the federal, state, local levels, and actors in the technology industry together to discuss and identify new ways and emerging trends in which ICT could be used to transform public service and improve the general well-being of Nigerians.

In clinching the award, the NNPC Ltd. and its GCEO, Malam Kyari outclassed several other contestants in the public sector even as it was clear that the BPSR selection process was anchored on merit, thus strengthening the credibility of the selection process and the subsequent awards.

The DG of BPSR, Dasuki Arabi had commended Mele Kyari’s deployment of technology in driving business at the NNPC Ltd in addition to his exemplary leadership in advancing GovTech initiatives and digital governance within the nation’s oil conglomerate, in line with the Federal Government digital transformation in the public sector.

It would be recalled that prior to the presentation of the awards, Mr. Arabi had, in a letter dated 19th September 2023 to the NNPC Ltd’s GCEO, said that “Sequel to a nationwide nomination and online voting process initiated on Radio, Television and Newspaper publication, we are pleased to inform you that your organisation will be honoured with the prestigious Nigeria GovTech Award in the category of ‘Best Federal: MDA in digital initiatives in reengineering government processes’.”

Arabi had also said that the awards represented a veritable platform aimed at repositioning the Nigerian public service as an engine of reforms in the country.

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KIRS Commissions Compliance Office, Sets N68 Billion Revenue Target

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The Kano State Internal Revenue Service (KIRS) on Tuesday commissioned a new Compliance and Enforcement Office as part of efforts to strengthen tax administration and boost internally generated revenue across the state.

Speaking at the inauguration ceremony in Kano, KIRS Executive Chairman, Dr. Zaid Abubakar, said the office marked a major milestone in the ongoing reforms within the agency.

Dr. Abubakar disclosed that the service initially set a revenue target of N35 billion for the year but has now raised expectations for the compliance and enforcement department to deliver as much as N68 billion.

He said the newly commissioned office would provide staff with a conducive working environment to enhance efficiency and productivity.

“This office is a key component of our service. Previously, the compliance and enforcement team operated from a container facility, but today they now have a befitting environment to work effectively,” he said.

The chairman commended Kano State Governor, Abba Kabir Yusuf, for supporting the agency’s reforms and modernization efforts.

“We thank Governor Yusuf for all the political support given to the service. We are also grateful to our technical partners whose contributions have been commendable,” he added.

Dr. Abubakar highlighted a series of infrastructural and technological upgrades by the agency, including the commissioning of the Gyadi-Gyadi Tax Centre and a new call centre to improve taxpayer engagement and service delivery.

He further announced that another tax office in Nassarawa would be commissioned within two weeks to oversee municipal tax operations in the area.

The chairman also noted improvements in operational equipment and digital infrastructure.

He revealed that before the current administration, the agency had only 60 computers, but this number has now increased to over 300.

“We are providing all the necessary equipment for effective service delivery. I urge every staff member to take their responsibilities seriously,” he said.

Dr. Abubakar added that the state government was considering improved welfare packages for revenue service staff, including plans to remove staff remuneration from the mainstream civil service structure and align it with better-performing agencies in states such as Lagos.

“The state governor is committed to improving the welfare package of workers so it can match what is obtainable in states like Lagos,” he said.

Also speaking at the event, Director of Revenue Compliance, Muhammad Abba Aliyu, described the commissioning as a major opportunity for staff. He urged workers to adopt a renewed attitude toward their duties and maximise the benefits of the improved working environment.

“This is a golden opportunity for the compliance and enforcement staff. I urge all members to change their attitude from today and double their efforts,” he said.

A representative of Mannan Professional Services, the agency’s technical partners, expressed appreciation for being part of the initiative and voiced confidence that the compliance team would utilise the facility effectively.

In his remarks, Kano State Commissioner of Finance, Dr. Aliyu Danmaraya, represented by Permanent Secretary Amina Yusuf Yargaya, commended the revenue service for its efforts to improve tax compliance and promote state development.

He noted that effective revenue generation remains a key strategy for sustainable economic growth and infrastructure development in Kano State.

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NEPC, KACCIMA trains SMEs, MSMEs in Kano to boost export readiness  

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The Nigeria Export Promotion Council (NEPC) says it is committed to building the capacity of Small and Medium Enterprises (SMEs) and Micro, Small and Medium Enterprises (MSMEs) to make them export-ready.

Hajiya Amina Abdulmalik, North West Regional Coordinator NEPC, stated this on Thursday in Kano at the Export Competency Development Workshop for SMEs and MSMEs.

She said the workshop was designed to prepare exporters with the knowledge and skills required to take their produce beyond the shores of Nigeria.

“The essence of organizing this workshop is to prepare our exporters, build their capacity, and make them ready to export. By the end of this workshop, I want to see more than half of the participants export-ready,” Abdulmalik said.

She explained that once exporters are able to formally export their products, Nigeria’s trade volume would increase, thereby contributing positively to the nation’s Gross Domestic Product (GDP).

According to her, support for exporters depends on the type of product being exported, stressing that working in clusters makes retention and assistance easier.

“A common center, perhaps with machinery, can help them process their products. It is not feasible to provide individual support, except through the Export Expansion Grant (EEG),” she said.

She added that exporters must formally export their products, repatriate proceeds, and maintain proper accounts to benefit from the EEG, which serves as a financial incentive.

Abdulmalik noted that NEPC had also provided certificates such as the Mandatory Development Certificate (MDE) and the Hazard Analysis and Critical Control Point (HACCP) certificate to participants, especially women.

“These certificates are essential for exporting to Europe and the United States. Without them, individuals would face significant costs, but through our support, many have been able to obtain them,” she said.

Earlier, Alhaji Nura Habib, Vice President of KACCIMA, said this at the Export Competency Development Workshop in Kano, describing the programme as an opportunity to reposition enterprises and compete beyond Nigeria’s borders.

He noted that access to markets begins with access to knowledge, stressing that the workshop would provide insights into procedures, standards, documentation and international expectations.

Habib commended the Nigerian Export Promotion Council (NEPC) for its dedication to promoting non-oil exports and pledged KACCIMA’s support in expanding Nigeria’s export base.

Speaking also, the Director-General of KACCIMA, Alhaji Tijani Abdullahi, said the workshop was designed to enlighten entrepreneurs on formal export processes and regulations.

“We organized this workshop to guide them on the procedures and rules required for effective export business,” he said, adding that many agribusiness operators in Kano were now conducting exports properly.

Sarki explained that KACCIMA provides information on goods required for export, registration processes and compliance with rules and regulations, noting that the initiative had already yielded positive results.

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KIRS consolidates Area Tax Offices, recruits 100 staff to drive reforms

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The Executive Chairman, Kano State Internal Revenue Service (KIRS), Dr Zaid Abubakar, says the consolidation of Area Tax Offices from 28 to 12 Revenue Service Centres was a strategic move to improve efficiency and oversight.

Abubakar disclosed this at the KIRS Annual Dinner and Awards Night in Kano, noting that the reform was complemented by the recruitment of over 100 new staff to sustain the Service’s transformation agenda.

He explained that the restructuring was part of broader measures that had boosted Internally Generated Revenue (IGR) from N74 billion in 2024 to N102 billion in 2025.

According to him, the Service had also introduced reforms in motor vehicle administration, including faster turnaround for number plate issuance, improved server uptime and deployment of mobile enforcement equipment.

On future plans, Abubakar announced the introduction of an Annual Development Levy of N2,000, with 50 per cent of collections retained at the community level to support grassroots development.

He added that permanent, state-of-the-art Area Offices would be established across the state to replace rented facilities, while integration with the Nigeria Revenue Service would enhance intelligence and data-driven decision-making.

The chairman said the Service was targeting N200 billion in IGR once full institutional autonomy was achieved, commending staff for their dedication and urging them to remain focused.

Speaking also, the Commissioner for Budget and Planning, Alhaji Musa Shanono, commended KIRS for its outstanding performance, describing the achievements as a testament to the agency’s professionalism in enhancing revenue generation.

Shanono lauded Governor Abba Kabir Yusuf for his proactive development strides, highlighting his administration’s commitment to infrastructural expansion, social welfare programmes and economic empowerment initiatives.

Earlier, the Executive Director, Human Resource Services, Hajiya Fatima Ahmad, congratulated the awardees and expressed confidence that the recognition would inspire them to pursue the ambition of N200 billion in IGR.

The News Agency of Nigeria (NAN) reports that the event also featured award presentations to outstanding staff members in recognition of their exceptional performance.

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